Privacy Policy

Update: June 9, 2023

1. Introduction

Thank you for your interest in the services of FOP Consultants and of this website (www.fopconsultants.com), hereinafter referred to as the “Services”. We really want to keep your data private. Therefore, this policy aims to inform you of what we do with it. Besides, by using our Services, you expressly give your consent for the collection and use of this data, in accordance with this policy and in full compliance with the legislation in force.

2. Personal data collection

The term “personal data” refers to information that identifies you as an individual. Personal data we collect are directly related to the context in which you gave them to us.

2.1. Forms

By filling a form on this website, whether to subscribe to a newsletter or to reach us for a particular concern, we collect your name, email and phone number, as well as any information you give us about your request, so that it can be properly answered.

2.2. Email and phone number

By emailing or calling us, we therefore collect your email address or your phone number, as well as any information you give us about your request, so that it can be properly answered. By replying to our messages or polls through email, we collect any data you choose to share, especially the data included in the body of your email.

2.3. Comments

By leaving a comment on this website, the data you input in the comment form as well as your IP address and your browser user agent are collected to help us detect spams. An anonymized string created from your email (and known as the “hash”) can be sent to the Gravatar service to check if you use it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment validation, your Gravatar profile photo will be publicly displayed next to your comment.

2.4. Login

If you are a registered user of this website, we collect when your first log in your name, email and your login credentials.

2.5. Testimonials

We may ask you for a testimony on our achievements related to your project (a request you which can freely decline). In addition, and with your concern, we may publish those testimonials and achievements (as well as data on your company, name and position) on our various means of communication, whether digital or physical. Without your explicit consent, we will not make such publications.

3. Personal data usage

Your personal data are processed in the strict purpose of:

  • enabling you to use our Services.
  • performing any action necessary for the provision of our Services, especially any action related to: quotations, contracts, orders, invoices, deliveries and customer relationship management.
  • sending newsletters and ads, only if you gave your explicit consent. Besides, you can withdraw such consent at any time, simply by emailing us.
  • sharing your testimonials and achievements on our various means of communication, only if you gave your explicit consent.
  • creating a file of customers and prospects.
  • administering people’s reviews of our Services, including dealing with spams.
  • complying with our legal and regulatory obligations.

4. Disclosure to a third party

We will not disclose your data to a third party. However, we may be required to do so only in the following events:

  • where required by the law.
  • in the event of a legal proceeding which would require it, in particular to establish, exercise or defend our legal rights.
  • if we deem necessary to hire a subcontractor in order to provide our Services. In such case, we will first request to you the need to disclose your data to a subcontractor. Of course, you have the right to accept or decline the disclosure request. Any reluctance from you can be solved:
    • either through a confidentiality agreement with the third-party subcontractor(s), if it suits you;
    • or by simply declining your order, if you are strictly opposed to the disclosure of your data.

5. Data storage duration

5.1. For an active customer

If you are an “active customer”, that is if you have an ongoing contract with FOP Consultants, your personal data will be stored during all the time required for the exercise of the ongoing contract.

5.2. For an inactive customer

If you are an “inactive customer”, that is if you had a contractual relationship with FOP Consultants in the past, your personal data will be stored during a maximum period of 3 years starting from the end of our last contract, unless:

  • if you exercise, under the conditions referred to in paragraph 8, one of the rights granted to you by law;
  • if a longer storage period is authorized or imposed on us by virtue of a regulatory provision in force.

5.3. For a prospect

If you are a “prospect”, that is if you never had a contractual relationship with FOP Consultants, your personal data will be stored:

  • for a period of 3 years starting from the day they were collected or from the last contact initiated by you;
  • or until you explicitly withdraw your consent, according to your rights mentioned in paragraph 8.

6. Cookies

“Cookies” are small computer files placed on a device when it accesses a web page. They make it possible to store users data in order to facilitate their navigation or to analyze their behavior. Cookies are managed by your internet browser.

6.1. Cookies we use

We don’t use cookies intended for advertising purposes. The cookies on this website are only intended to:

  • use internal metrics of user activities to improve their experience: “tk_r3d” from JetPack;
  • analyze user behavior: “tk_lr” and “tk_or” from JetPack.

By continuing to browse this site, you implicitly agree to the use of these cookies.

6.2. Embedded content

This website’s pages may include embedded content from other sites, such as videos, images, articles, etc. An embedded content from another site behaves in the same way as if the visitor were to go to that other site. Therefore, when you interact with such content, that other site could collect data about you, use cookies, embed third-party tracking tools, and track your interactions with their content, if you have an account connected to their site. web. We are in no way responsible for their use of your data.

7. Consent

By using Services, in particular by using this website or by contacting us for your project, you expressly give your consent for the collection and use of the personal data you would have shared, in accordance with this policy, and in full compliance with the legislation in force.

8. Your rights

You have the right to:

  • request information about the processing of your personal data.
  • access the personal data concerning you that we store.
  • correct, that is to request that the personal data concerning you be corrected or erased, whenever their inaccurate or their processing is unlawful.
  • object to the processing of your personal data for commercial purposes or for reasons related to a particular situation of yours.

You can exercise these rights at any time by emailing us at infos@fopconsultants.com. We will have to verify the identity of any applicant beforehand, in order to ensure that the actions carried out on any personal data are indeed at the initiative of its proper owner.

9. Safety

We bring to your attention that the hosting servers on which we process and store the databases are exclusively located in Canada. In addition, in order to guarantee the safety of data transmitted through our website, these are encrypted with the most recent SSL protocol.

10. Policy update

We may, at any time, update this privacy policy. Any change will only be effective from the date it was made. In addition, by using our Services following an update of this policy, you implicitly accept the updated policy.